Online orders will be processed and shipped within 1-3 business days from date of purchase. Shipped orders will be sent via USPS with a tracking number (US only). We are not responsible for returned, damaged, lost, or stolen packages, nor are we responsible for incorrect addresses. We ship to the address provided at checkout and if a package is returned due to an incorrect address, we are happy to resend it to you but may charge an additional shipping fee. Shipping fees are non-refundable.
If you choose to use our in-store pick-up option, we ask for you to please pick up your item(s) within 7 days of purchase. Orders purchased online for in-store pick-up before 4pm will be ready for pick-up by the end of the same business day. Pick-up orders that are purchased after 4pm, after normal business hours, or on non-business days will be available for pick-up by end of day on the next business day.